ViQium Technologies Co., Ltd. (hereinafter referred to as “ViQium Technologies”, “we”, “us” or “our”) understands the importance of your privacy and is committed to respecting it. Before submitting any personal data to ViQium Technologies, please read and understand this Privacy Policy (hereinafter referred to as “this Policy”). This Policy explains how ViQium Technologies processes your personal data. However, it may not cover all possible data processing scenarios. Information relating to the collection of data specific to certain products or services may be provided in supplemental policies or in notices issued at the time such data is collected.
The purpose of this Policy is to help you understand the following:
“Personal data” refers to any information that can be used, alone or in combination with other information, to identify an individual. Such data may be provided directly by you when you use our websites, products, or services, or when you interact with us, for example when you contact us for support.
We may also collect data by recording how you interact with our websites, products, or services, such as through cookies or similar technologies, or by receiving usage data from software running on your device. Where permitted by law, we may also obtain relevant data from public or commercial third-party sources.
The data we collect depends on how you interact with ViQium Technologies, including the websites you visit or the products and services you use. Such data may include, but is not limited to, name, gender, company name, job title, address, email address, telephone number, login information (account and password), photographs, and identification information. We also collect information you provide to us and the content of messages you send, such as inquiry details or information provided for customer support.
When using ViQium Technologies’ products or services, you may be required to provide personal data. In certain circumstances, you may choose not to provide such data; however, doing so may prevent us from providing relevant products or services or responding to or resolving your inquiries.
We may use your personal data for the following purposes:
ViQium Technologies may also collect and use non-identifiable data. Non-identifiable data refers to data that cannot be used to identify an individual, such as aggregated statistical information (for example, website traffic data). We collect such data to understand how users use our websites, products, and services, so as to improve our offerings and better meet customer needs. ViQium Technologies may collect, use, process, transfer, or disclose non-identifiable data for other purposes at its discretion.
We endeavor to keep personal data separate from non-identifiable data and use them independently. If personal data is combined with non-identifiable data, it will still be treated as personal data.
When processing your personal data, ViQium Technologies will comply with applicable laws and process such data based on appropriate legal grounds, including:
To ensure the proper functioning of our websites, we may store small data files known as cookies on your computer or mobile device from time to time. A cookie is a plain text file stored by a web server on a computer or mobile device. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and certain numbers and characters.
The purposes for which ViQium Technologies uses cookies are consistent with those of most websites and internet service providers, namely to improve user experience. Cookies enable websites to remember a user’s single visit (through session cookies) or multiple visits (through persistent cookies). Cookies also allow websites to save settings such as language preferences, font size, and other browsing preferences for computers or mobile devices. This means that users do not need to reconfigure their preferences each time they visit a website.
If a website does not use cookies, it will treat users as new visitors every time they open a page. For example, if you log in to a website and then navigate to another page, the website will not recognize you and you may be logged out again.
ViQium Technologies will not use cookies for purposes other than those described in this Policy. You may manage or delete cookies according to your preferences. For more information, please visit AboutCookies.org. You may clear all cookies stored on your computer, and most web browsers provide options to block cookies. However, if you choose to do so, you may need to manually adjust your browser settings each time you visit our websites.
In addition to cookies, we may also use other similar technologies on our websites, such as web beacons and pixel tags. For example, emails sent by ViQium Technologies may contain a click-through URL linking to content on our websites. If you click such a link, ViQium Technologies may track the click to help us understand your product and service preferences and improve customer service.
Web beacons are typically transparent images embedded in websites or emails. Pixel tags in emails allow us to determine whether an email has been opened. If you do not wish your activities to be tracked in this manner, you may unsubscribe from ViQium Technologies’ mailing list at any time.
By using our websites, you acknowledge and agree to the use of cookies, web beacons, and pixel tags as described above.
Where certain services are provided by authorized partners of ViQium Technologies, we may share your personal data with such partners as described in this Policy. For example, when you purchase products from ViQium Technologies online, we may need to share your personal data with logistics service providers in order to arrange delivery, or with partners to provide relevant services. In addition, we may share personal data among affiliated companies of ViQium Technologies.
ViQium Technologies may also disclose your personal data where required by applicable laws or in response to legal processes, including requests from law enforcement agencies or other governmental authorities. In certain jurisdictions, if ViQium Technologies is involved in restructuring, merger, bankruptcy, liquidation, or similar proceedings, your personal data may be disclosed to relevant transaction parties.
We may further disclose your personal data where there is a reasonable necessity to do so, including for the performance of contracts, or where we believe such disclosure is necessary and appropriate to prevent physical harm or property loss, or to investigate suspected or actual illegal activities.
You are responsible for ensuring that all personal data you submit is accurate and complete. ViQium Technologies will take reasonable steps to maintain the accuracy and integrity of personal data and to keep such data up to date.
Where required by applicable laws, you may have the right to:
For security purposes, you may be required to submit a written request. We may refuse to process requests where we have reasonable grounds to believe that such requests are deceptive, impracticable, or may infringe upon the privacy rights of others.
Where required by applicable laws, if ViQium Technologies processes your personal data based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness or effectiveness of any processing carried out prior to the withdrawal, nor will it affect processing based on other valid legal grounds.
If you believe that our processing of your personal data does not comply with applicable data protection laws, you may contact the relevant statutory data protection authority.
ViQium Technologies takes the security of personal data seriously. We implement appropriate physical, administrative, and technical safeguards to protect your personal data against unauthorized access, disclosure, use, modification, damage, or loss. While we make reasonable efforts to protect your personal data, please note that no security measure is completely foolproof.
We will retain your personal data only for the period necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law. Due to variations in scenarios, products, and services, data retention periods may differ. The criteria we use to determine retention periods include: the time required to fulfill the relevant business purpose, including providing products and services; maintaining transaction and business records; managing and improving product and service performance and quality; ensuring the security of systems, products, and services; responding to potential user inquiries or complaints; issue identification and resolution; whether you have consented to a longer retention period; and whether laws, contracts, or other legal obligations require specific data retention periods.
To ensure a smooth browsing experience, you may receive content or web links provided by third parties outside of ViQium Technologies and its partners (collectively referred to as “Third Parties”). ViQium Technologies has no control over such Third Parties. You may choose whether or not to access links, content, products, or services provided by Third Parties.
ViQium Technologies does not control the privacy or data protection practices of Third Parties, and such Third Parties are not bound by this Policy. Before submitting any personal data to Third Parties, please review their respective privacy policies.
In the event that personal data is leaked, lost, misappropriated, or tampered with due to force majeure events affecting normal network operations, including but not limited to hacker attacks, computer virus intrusions or outbreaks, or temporary shutdowns caused by governmental controls, ViQium Technologies will report the personal data breach to the relevant regulatory authorities within 72 hours after becoming aware of such breach.
Where a personal data breach is likely to result in a high risk to your rights or freedoms, we will notify you without undue delay so that you may take appropriate measures to protect your personal data.
ViQium Technologies reserves the right to update or modify this Policy from time to time. Any updated version of this Privacy Policy will be published on this page.
If we make material changes to this Policy, we may also notify you through additional channels, such as posting a notice on our website or providing a separate notification.
If you have any privacy-related complaints, questions, or concerns, please contact ViQium Technologies by email at:
info@viqiumtech.com